Privacy Policy

Privacy Policy for IELTSFy AI

Last Updated: 30 October 2026

1. Introduction

Welcome to IELTSFy AI (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices concerning the data we collect through our mobile application.

By using IELTSFy AI, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

  • Account Information: Email address, password, and account preferences when you sign up
  • Contact Information: Email address for authentication and communication
  • Sign in with Google or Apple: If you choose one, we receive your name and email address (or Apple’s private relay email) from that provider to create your account. We never see your Google or Apple password.
  • Payment Information: Processed through Google Play In-App Payments and Apple App Store In-App Payments (we do not store payment card details)

2.2 Technical and Usage Information

  • Device Information: Device type, operating system version, unique device identifiers, IP address
  • Usage Data: App features accessed, time spent, progress tracking, test results, study patterns
  • Analytics Data: Collected through Firebase and Google Analytics including:
    • App usage statistics and session data
    • Performance metrics and crash reports
    • User engagement and feature usage
    • Learning progress and assessment results
  • Website Visit Data: When you visit ieltsfyai.com, we record anonymous visit statistics (pages viewed, the website that referred you, country, device and browser type) using Independent Analytics, which runs on our own web server. It does not use cookies, and this data is not shared with third parties.

2.3 Learning and Performance Data

  • Practice test results and scores
  • Study progress and performance metrics
  • Vocabulary tracking and skill assessment data
  • AI-generated learning recommendations and adaptations

2.4 Voice Answers and AI Feedback

  • Microphone: Speaking practice and the AI Tutor use your microphone only while you are answering. You can deny or revoke microphone access in your device settings; speaking features will then be unavailable.
  • Speech recognition: Your spoken answer is turned into text on your device (or by your device’s built-in speech service). We do not upload or store your voice recordings.
  • AI scoring: The text of your answers, the question and your target score are sent to our servers and to a third-party AI model provider to produce band scores, corrections and model answers. This text is used only to give you feedback.
  • Study details you choose to add: Your exam date, target band and first language, used to personalise your daily plan and feedback.
  • Rewards and referrals: Your coin balance, daily streak and rewards, and invite codes you share or redeem. On Android, when you install the app from a friend’s invite link, the app reads the Google Play install referrer to apply their invite code.
  • Reminders: Practice reminders are scheduled on your device using the time of day you usually practise. You can turn notifications off in your device settings.

2.5 Advertising

The free version of IELTSFy AI shows ads served by Google AdMob, including optional rewarded videos that give you coins. AdMob may collect your device’s advertising ID, IP address and ad interaction data to show and measure ads and to prevent fraud. When you watch a rewarded video, Google confirms the reward to our server together with your account ID so your coins can be credited.

You can reset or delete your advertising ID, or opt out of personalised ads, in your device settings (Android: Settings → Google → Ads; iOS: Settings → Privacy & Security → Tracking). Pro subscribers and Exam Pass holders do not see ads.

3. How We Use Your Information

We use the collected information for:

  • Account Management: Creating and maintaining your user account
  • Authentication: Sending verification emails and securing your account
  • Service Delivery: Providing personalized AI-driven IELTS preparation content
  • Performance Analytics: Monitoring your learning progress and test readiness
  • AI Personalization: Adapting learning content based on your performance
  • App Improvement: Enhancing app functionality and user experience through analytics
  • Customer Support: Responding to your inquiries at support@ieltsfyai.com
  • Payment Processing: Facilitating in-app purchases through official app stores
  • Advertising and Rewards: Showing ads in the free version and crediting coins for rewarded videos, daily rewards and referrals
  • Security and Fraud Prevention: Verifying purchases and rewarded-ad callbacks with Google and Apple, and limiting abuse such as repeated reward claims

4. Legal Bases for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), our processing of your personal information is based on:

  • Contract: Processing necessary for our Terms of Service
  • Consent: For specific purposes where we ask for your agreement
  • Legitimate Interests: Improving our services, ensuring security, and providing AI-driven personalization
  • Legal Obligation: Compliance with applicable laws

5. Your Rights (GDPR & CPRA/CCPA)

5.1 GDPR Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your personal data (“right to be forgotten”)
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

5.2 CPRA/CCPA Rights

California residents have the right to:

  • Know what personal information is collected, used, shared, or sold
  • Delete personal information
  • Opt-out of the sale of personal information
  • Non-discrimination for exercising these rights
  • Correct inaccurate personal information
  • Limit use and disclosure of sensitive personal information

6. California Online Privacy Protection Act (CalOPPA) Compliance

In compliance with CalOPPA, we agree to:

  • Users can visit our site/app anonymously
  • This Privacy Policy is linked prominently on our homepage
  • Our Privacy Policy includes the word “Privacy” and is easily found
  • You will be notified of any privacy policy changes on our Privacy Policy page
  • You can change your personal information by emailing us at support@ieltsfyai.com

7. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Firebase and Google Analytics (analytics), Google AdMob (ads), Supabase (account sign-in and data storage), RevenueCat (iOS purchases) and AI model providers via OpenRouter, which receive the text of your answers to score them and generate feedback. They process data only to provide these services to us.
  • Payment Processors: Google Play and Apple App Store (for in-app purchases)
  • Legal Requirements: When required by law or to protect our rights

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

10. Data Retention

We retain your personal information only as long as necessary to provide our services and for legitimate business purposes. You can request deletion of your account and data at any time: email support@ieltsfyai.com from the email address on your account with the subject “Delete my account”. We will delete your account, coins, results and other personal data within 30 days, except records we must keep by law (for example, purchase records held by Google or Apple).

11. Children’s Privacy

IELTSFy AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Third-Party Services

Our app uses:

  • Firebase: For analytics and app functionality
  • Google AdMob: For ads and rewarded videos in the free version
  • Supabase: For secure account sign-in and storing your data and results
  • AI model providers (via OpenRouter): For scoring your answers and generating feedback
  • RevenueCat: For managing App Store purchases and subscriptions on iOS
  • Google Analytics: For usage analysis and improvement
  • Google Play & Apple App Store: For payment processing

13. Your Choices

You can:

  • Opt-out of analytics tracking through your device settings
  • Delete your account by contacting us
  • Access and update your personal information
  • Unsubscribe from marketing communications

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Email: support@ieltsfyai.com

16. Do Not Track Signals

We do not currently respond to Do Not Track browser signals.

17. California Shine the Light Law

California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

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