Contact IELTSify with AI
We are here to help
Questions about the app, your results or your exam preparation? Send us a message and we will get back to you by email.
Email us
Online, worldwide
IELTSify with AI is an online app, available 24/7 wherever you are.
Send us a message
Tell us how we can help, and include the email you use in the app if your question is about your account.
Quick answers
You might find your answer here
Purchases and refunds
Coin packs and the AI Tutor subscription are processed by the App Store or Google Play. You can manage subscriptions and request refunds from your store account.
About your scores
AI band scores are estimates based on the official marking criteria, not official results. Read how IELTS band scores work.
Study tips
Our free guides cover speaking, writing, listening and choosing the right test. Browse all guides.