Privacy Policy for IELTSFy AI
Last Updated: [Date]
1. Introduction
Welcome to IELTSFy AI (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices concerning the data we collect through our mobile application.
By using IELTSFy AI, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
- Account Information: Email address, password, and account preferences when you sign up
- Contact Information: Email address for authentication and communication
- Payment Information: Processed through Google Play In-App Payments and Apple App Store In-App Payments (we do not store payment card details)
2.2 Technical and Usage Information
- Device Information: Device type, operating system version, unique device identifiers, IP address
- Usage Data: App features accessed, time spent, progress tracking, test results, study patterns
- Analytics Data: Collected through Firebase and Google Analytics including:
- App usage statistics and session data
- Performance metrics and crash reports
- User engagement and feature usage
- Learning progress and assessment results
2.3 Learning and Performance Data
- Practice test results and scores
- Study progress and performance metrics
- Vocabulary tracking and skill assessment data
- AI-generated learning recommendations and adaptations
3. How We Use Your Information
We use the collected information for:
- Account Management: Creating and maintaining your user account
- Authentication: Sending verification emails and securing your account
- Service Delivery: Providing personalized AI-driven IELTS preparation content
- Performance Analytics: Monitoring your learning progress and test readiness
- AI Personalization: Adapting learning content based on your performance
- App Improvement: Enhancing app functionality and user experience through analytics
- Customer Support: Responding to your inquiries at support@ieltsfyai.com
- Payment Processing: Facilitating in-app purchases through official app stores
4. Legal Bases for Processing (GDPR Compliance)
For users in the European Economic Area (EEA), our processing of your personal information is based on:
- Contract: Processing necessary for our Terms of Service
- Consent: For specific purposes where we ask for your agreement
- Legitimate Interests: Improving our services, ensuring security, and providing AI-driven personalization
- Legal Obligation: Compliance with applicable laws
5. Your Rights (GDPR & CPRA/CCPA)
5.1 GDPR Rights
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your personal data (“right to be forgotten”)
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
5.2 CPRA/CCPA Rights
California residents have the right to:
- Know what personal information is collected, used, shared, or sold
- Delete personal information
- Opt-out of the sale of personal information
- Non-discrimination for exercising these rights
- Correct inaccurate personal information
- Limit use and disclosure of sensitive personal information
6. California Online Privacy Protection Act (CalOPPA) Compliance
In compliance with CalOPPA, we agree to:
- Users can visit our site/app anonymously
- This Privacy Policy is linked prominently on our homepage
- Our Privacy Policy includes the word “Privacy” and is easily found
- You will be notified of any privacy policy changes on our Privacy Policy page
- You can change your personal information by emailing us at support@ieltsfyai.com
7. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Firebase, Google Analytics (for app functionality and analytics)
- Payment Processors: Google Play and Apple App Store (for in-app purchases)
- Legal Requirements: When required by law or to protect our rights
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
10. Data Retention
We retain your personal information only as long as necessary to provide our services and for legitimate business purposes. You can request deletion of your account and data by contacting us.
11. Children’s Privacy
IELTSFy AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
12. Third-Party Services
Our app uses:
- Firebase: For analytics and app functionality
- Google Analytics: For usage analysis and improvement
- Google Play & Apple App Store: For payment processing
13. Your Choices
You can:
- Opt-out of analytics tracking through your device settings
- Delete your account by contacting us
- Access and update your personal information
- Unsubscribe from marketing communications
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
15. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: support@ieltsfyai.com
16. Do Not Track Signals
We do not currently respond to Do Not Track browser signals.
17. California Shine the Light Law
California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.